PowerShare V.O.F.
Chamber of Commerce (KvK): 99436280

Last updated: 12/03/2026

PowerShare V.O.F. we respects the privacy of its users and is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.

This Privacy Policy explains how we collect, use, store, and protect personal data when users access or use the PowerShare service.

1. Company Information

PowerShare V.O.F.
Chamber of Commerce (KvK): 99436280

Contact information: info@projectpowershare.nl

For privacy-related questions or requests, users can contact us via the email address listed above.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected when users:

  • create an account

  • rent a power bank from a PowerShare station

  • use the PowerShare application or related services

  • contact PowerShare support.

3. Personal Data We Collect

PowerShare may collect and process the following categories of personal data.

3.1 Account Information

When a user creates an account, we may collect:

  • name

  • email address

  • phone number (if required for authentication)

  • account credentials.

3.2 Payment Information

When using the service, we may process payment-related information such as:

  • payment method information (via third-party payment providers)

  • transaction identifiers

  • billing status.

PowerShare does not store full payment card details; these are processed securely by payment providers.

3.3 Rental and Usage Data

To operate the rental system, we collect system-generated data including:

  • rental start time

  • rental end time

  • duration of the rental

  • station location where the power bank was taken or returned

  • device identification.

3.4 Technical Data

When using our services we may collect:

  • IP address

  • device type

  • operating system

  • app usage logs

  • technical error logs.

3.5 Customer Support Data

If users contact us, we may process:

  • email correspondence

  • support requests

  • complaint records.

4. Purposes of Data Processing

PowerShare processes personal data for the following purposes:

  • providing and operating the power bank rental service

  • processing payments and billing

  • managing user accounts

  • preventing fraud and misuse of the service

  • resolving disputes or complaints

  • improving the functionality and security of the service

  • complying with legal obligations.

5. Legal Basis for Processing

Under the GDPR, PowerShare processes personal data based on the following legal grounds:

Performance of a contract
Processing necessary to provide the rental service.

Legal obligations
Processing required for accounting, tax, and regulatory requirements.

Legitimate interests
Processing necessary for security, fraud prevention, and service improvement.

6. Sharing of Personal Data

PowerShare may share personal data with trusted third parties only when necessary to operate the service.

These may include:

  • payment service providers

  • hosting and cloud infrastructure providers

  • technical service providers

  • legal or regulatory authorities when required by law.

All third parties are required to handle personal data in compliance with GDPR.

PowerShare does not sell personal data to third parties.

7. Data Retention

PowerShare retains personal data only for as long as necessary for the purposes described in this policy.

Typical retention periods include:

  • account data: retained while the account is active

  • transaction data: retained for the legally required accounting period (typically up to 7 years under Dutch law)

  • technical logs: retained for security and system monitoring purposes.

After the retention period expires, data will be deleted or anonymized.

8. Data Security

PowerShare implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

These measures may include:

  • secure data storage

  • encryption where appropriate

  • restricted access to personal data

  • monitoring of system activity.

However, no system can guarantee absolute security.

9. User Rights Under GDPR

Users have the following rights regarding their personal data:

Right of access
Users may request a copy of their personal data.

Right to rectification
Users may request correction of inaccurate or incomplete data.

Right to erasure (“right to be forgotten”)
Users may request deletion of their personal data, subject to legal obligations.

Right to restriction of processing

Right to data portability

Right to object to processing

Requests can be submitted via the contact email listed above.

10. Cookies and Tracking

If PowerShare provides a website or mobile application, cookies or similar technologies may be used to:

  • improve functionality

  • analyze service usage

  • maintain secure sessions.

Users can manage cookie preferences through their browser settings.

11. Data Transfers

PowerShare primarily stores and processes data within the European Economic Area (EEA).

If personal data is transferred outside the EEA, PowerShare ensures appropriate safeguards are in place in accordance with GDPR requirements.

12. Changes to This Privacy Policy

PowerShare reserves the right to update this Privacy Policy when necessary.

The most recent version will always be published via the application or website.

Users are encouraged to review this policy periodically.

13. Complaints

If users believe their personal data is not handled in accordance with the GDPR, they have the right to file a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens

Website: https://autoriteitpersoonsgegevens.nl